Outsourcing fulfilment: the 8 most frequently asked questions
Answer 8 questions, from fulfilment to webshop logistics
Outsourcing fulfilment: what do the terms mean, what are the differences, and what should you pay attention to?
Our experts answer the 8 most frequently asked questions about outsourcing your fulfilment!
Depending on where you ask the question, it is fulfillment or fulfillment. In the UK and Europe, 'fulfilment' is primarily used. In the US, they actually refer to it as fulfillment.
An important recommendation when choosing a fulfilment company from the Netherlands is the ambition you have.How big is your business now and how big does it need to become? Can the fulfilment company currently process your orders with the attention you desire, and later also when it comes to large volumes? Or can the fulfilment company scale back when necessary?
And which services does the company offer and not offer? Think of customs clearance, real-time inventory management, and Value Added Logistics.
Look for parties that have a culture that matches yours. Do you feel at home with the size of a postal organization, or more with a player that adapts to you?
For many companies, outsourcing fulfilment is often a wise choice right from the start. Even large-scale webshops and stores that want to ship to the Netherlands from abroad often make a wise choice by outsourcing their fulfilment. That saves on expensive investments such as real estate, management systems, and personnel.
By outsourcing fulfilment, you can focus on core tasks and utilise your time and space for running your e-commerce.
For entrepreneurs who do not aspire to grow or maintain their shop purely as a hobby, outsourcing fulfilment can be unnecessary. The costs then quickly outweigh the added value of fulfilment.
At the moment you receive more orders and are ready for the next step, outsourcing your logistics is worthwhile in most cases.
E-fulfilment is also known as e-logistics or webshop logistics. It includes the entire process of receiving, storing, and dispatching goods for the e-commerce sector. So from the moment someone places an order online until the order is delivered.
There are e-fulfilment companies that take over the entire handling of the orders that webshops receive. Webshops then outsource the entire process from the receipt of goods to the shipping to the e-fulfilment company.
E-fulfilment and webshop logistics are two different names for the same industry. As a link between the webshop and the carrier, these two names are used interchangeably, although the term e-fulfilment is used more frequently.
Warehousing is a part of fulfilment. A warehouse is a location where only inventory is stored, for example, in containers and pallets. Fulfilment also processes the inventory and ensures the shipment of goods to the customer. These can be both wholesalers and consumers.
Warehousing companies only store products for use at a later time. Fulfilment centers store products for a short period. They collect orders, package them, and ensure they are shipped to your customer on time.
The costs of a fulfilment center depend on a number of factors. For example, fulfilment costs can vary by product type and the destination to which it is being shipped.
Take into account, among other things, postage, handling, and packaging costs. Sending abroad may incur additional costs.
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